We are committed to exchanging your goods within 14 days, with proof of purchase, providing the goods are in original condition.We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

If your order does not arrive within this time frame, please contact us at contact@sencitmonitor.com. For us to help you quickly please include your order number in any correspondence.

Please contact SEN.CIT New Zealand Limited 0800 4 SENCIT, visit www.sencitmonitor.com or email contact@sencitmonitor.com for any futher questions you may have

Returns and Exchanges

Returns and exchanges Please call our Service Center, if you wish to return or cancel an order placed online.

All Liability Excluded

If the New zealand Consumer Gaurentees Act 1993 applies, you have the rights or remedies which are not excluded nor limited by the above. If you are using this site or its content for business purposes, the above exclusions and limits will apply and the New Zealand Consumer Gaurentees Act 1993 will not apply.